Frequently asked questions

Buyers

Who can buy? Businesses of any size — shops, minimarts, market traders, food service, institutions, construction and corporate buyers. Create a company account to get started.

How do company accounts work? A company account can hold multiple employees, with approval workflows and spending limits set by the business. A purchaser can request, and a manager approves.

Can I request a quote? Yes. For large or institutional orders you can request a quote before ordering.

How do I pay? Pay at checkout by mobile money or card, or pay by invoice for approved company accounts. Payments are processed by Paystack in GHS.

How is delivery handled? Orders are delivered by third-party logistics partners. Costs and timelines are shown at checkout.

Suppliers

How do I become a supplier? Apply by emailing [email protected]. We onboard suppliers in a curated, invite-first process that includes verification, a vendor agreement, and catalog setup. See "Become a supplier" for details.

What does it cost? No supplier fees are currently charged.

How do I get paid? Payouts are made after delivery confirmation, on an agreed schedule, to your bank or mobile-money wallet.

Imports and exports

Can you help me import goods? Yes. Use the trade desk to tell us what you want to source, and we will help you find it.

Can you help me export from Ghana? Yes. Tell us what you produce or supply, and we will help connect you to buyers.

Have another question? Email [email protected].